Our Green BoxTM Guarantee has 10 points that will give you Total Care, Protection and Guidance you deserve as the owner of your new Keola Home. Not only is it New Zealand’s bestnew home guarantee, it covers valuable items that will ensure your home serves you well for many, many years.And what’s more, our guarantee is easily transferable to future owners.Please see below for items covered in your Green Box.TM1. 10 year Master Build Guarantee: For peace of mind in case something goes wrong
Read more...
The Guarantee covers residential building work with a contract price of $25,000 and over and cover full-contract, labour-only and managed labour-only work carried out by a Registered Master Builder. Work by subcontractors, as well as materials and rot is covered. Conditions apply.
Covers you for:
- Defect in Materials* and Workmanship and Structural Defect: Protection against any defects in workmanship and materials*, or structural elements, for two years after completion of the building.
- PLUS Structural Cover: Cover for defects in specific structural elements of the building work, after expiry of the Materials, Workmanship and Structural cover, for a total cover of ten years from acceptance of the Guarantee.
- INCLUDING Rot and Fungal Decay: Cover for properties where the design, materials and construction achieve a score of 12 or less based on the E2/AS1 Risk Matrix**.
- Materials which have a current certificate of accreditation or product certificate issued under the Building Act, or which, in Master Build Services’ opinion, comply with an appropriate Australian or New Zealand standard.
- The E2AS1 is the Department of Building and Housing’s Acceptable Solution for Building Code clause E2 External Moisture. It incorporates a Risk Matrix which is a design tool that allows designers to analyse the weather tightness risk of a particular building design.
- For protection against loss of deposit, non-completion, defective workmanship, rot and structural defects, or if your builder is unable or unwilling to put things right. (please note – ahem, we don’t sit in this category) The Master Build Guarantee covers you for things out of your control.
2. 10 year Weathertightness Guarantee
Read more...
3. 12 months maintenance period
Read more...
4. Guaranteed call back within 24 hours during maintenance period or we arrive with a smile and a $50 voucher!
Read more...
5. Free annual 20 point building warrant of fitness check with written report for the next 10 years
Read more...
Do you not like your house? Does it not give you clean, dry, warm accommodation. Hey, it also needs care and affection.
But who’s got the time, you argue. Well that’s why we’re here.
Now seriously, is there any other company out there offering this? The only reason we do this as we would rather catch a small issue early, then let it grow into a dangerous monster.
6. Free online access to your building documents and supplier warranties…forever
Read more...
7. Free professional lawn care for 6 months, you call us when you’re ready
Read more...
8. Free written site appraisal x 3 for your friends and family (value $500 ea). Use this anytime within the next 10 years.
Read more...
9. Free online access to our vast online library of property, building and finance publications
Read more...
10. Free annual entry to our overseas holiday draw for the next 5 years. (value $2000)
Read more...
For any queries on your Master Build Guarantee please contact us.
Phone 021 280 8580 / 627 7124

Sanjesh Lal, Master Builder, Licensed Builder & Chartered Engineer

Sanjesh Lal
BE(Civil) MIPENZ CPEng
Director
Chartered Civil Engineer
Registered Master Builder
Licensed Building Practitioner (by default)
Writer …And master egg collector







Technology is great, but it does come with its fair share of bugs. If there’s ANYTHING on this website that is bugging you (except my picture of course… um I’m sort of stuck with that), please let me know immediately.